Find Your Answers Here!

Please review our Frequently Asked Questions for important details and information.  If you have additional questions that remain unanswered, please feel free to contact us by email HERE and we will be happy to help you.

FAQS

Q: What are probiotics?

A: Probiotics are bacteria often called “good” or “healthy” bacteria because they help keep a healthy balanced micro flora (usually for gut digestion). Advancing proprietary technologies now allow for probiotics to be sustained and available for external (non-refrigerated) environments allowing you to keep your skin, body, home, pets and environment healthy.

Q: Are probiotics safe for my family and pets?

A: ABSOLUTELY! The probiotics developed and used in our products are internationally approved for nutritional use. All our formulas contain these high quality food-grade, soil based bacteria, and only the highest standards of production are used. Our developing lab also performs a broad range of safety assessments of their own in collaboration with accredited laboratories, worldwide. All our lab’s production processes are fully ISO9001:2008 certified.

Q: How are Prōtëkt products different from probiotic supplements?

A: Probiotic supplements are meant for internal ingestion for healthy digestion. Prōtëkt probiotic products are meant for external use on animals, skin, floors, counter surfaces, bedding and other external environments.

Q: Do bleach or chemical disinfectants penetrate and/or kill biofilm?

A: No. There are only three known ways to fully penetrate biofilm. The first is high-pressure, high-heat steam cleaning for extended periods of time. The second is manual scraping and chiseling it away. The third is to simply utilize Prōtëkt probiotic products!

Q: What are “good” bacteria vs “bad” bacteria?

A: “Bad” bacteria are one of many disease-carrying pathogens which cause infections and disease, making us sick. These are the bacteria that are becoming resistant to disinfectants and antibiotics. On the other hand, “good” bacteria are some of the best decomposers and are very helpful in countering pathogens. They consume biofilm, destroying their food sources, ultimately eliminating them. They break down dead and decaying organic matter, from blood to dust mites, and best of all, they decompose leaving only eco-beneficial byproducts.

Q: What are the advantages to using Prōtëkt probiotic products over chemical cleaners?

A: Oh, there are so many! So, read through our site, but here are a few of the top reasons:

  1. Chemical cleaners are toxic and harmful to touch or breathe. They can burn your eyes and sinuses and smell awful. Prōtëkt products are non-toxic and 100% safe for you, your family, and your pets. No need for gloves or masks, and the only odors you’ll smell will be clean and fresh.
  2. Prōtëkt products are more effective! There isn’t a chemical OR “green” cleaner available that can out perform our formulas because ours offer a clean down to the microscopic level! We back it with our 30-day guarantee. Love it, or we will pay to take it back and issue you a full refund (see terms for details).
  3. Disinfectants are causing bacteria, viruses and other pathogens to morph into “superbugs”. This is especially true of small, non-enveloped viruses such as noroviruses which are extremely resistant to most disinfectants. Resistance is only possible against a molecule or chemical substance that threatens the microbes. Micro organisms can never become resistant against other micro organisms. Therefore, Prōtëkt products remove any possibility of causing resistant “superbugs” with ongoing use.
  4. Our products’ sustained probiotics keep working beyond their given use, even keeping your drains and water treatment areas in better flora balance for hours-to-days after you’ve rinsed it all down the drain, making it truly eco-beneficial.
  5. Did we mention it continues to clean and work long after you finished cleaning? Imagine that. You clean your floors and come back three days later to find them cleaner than they were the first day.  It’s like that. Well, actually, it is exactly that.

Q: How do Prōtëkt probiotic products save me money?

A: Prōtëkt products work both better and longer than other cleaners, which means you clean with less effort and less often. The ability to replace multiple cleaners with the all-purpose cleaner will save a ton.  PLUS, Because it’s very concentrated, you use very little! Just one 8 oz bottle of our universal cleaner produces the equivalent of 45 16-oz bottles of chemical cleaner. That’s a lot of savings when you add it up! Not to mention–ok, well we are mentioning it–that you’ll cut down on your use of multiple plastic bottles, which is great for the environment!

Q: What does Kälōs mean?

A: Kälōs is a Greek word chosen to represent all that we believe our product is, provides and projects…

/kä-lō’s/   (adjective)

  1. A quality or combination of qualities that gives pleasure to the senses and is often associated with properties such as harmony, authenticity, and originality.
  2. One that is beautiful, inside and out.
  3. The highest form of beauty.

Q: What can I use my Kälōs wand for?

A: The Kälōs Probitotic Misting Wand was developed for deep cleaning, hydration and beautification of the face and neck areas. Outside of beauty use, it also can be used as a portable hand mister when you’d like to have probiotic protection against bad germs in public areas.  Mist your public restaurant menu and table, your grocery cart and ATM pad, or the gas pumps and door knobs… the list of uses is endless! We’ve heard some creative ways to use it, and we’d love to hear yours! Send us pics and/or an email… we just might feature your submission!

General Information

Our general support hours are Monday to Friday, 9:00 am to 5:30 pm (Pacific Standard Time). Although we strive to respond to all queries within 24 hours, our actual response times may vary depending on the level of current congestion in Customer Service. All inquiries will be addressed in a timely manner.

If you would like to contact us regarding career opportunities, account-related issues or pre-sales questions, use our Contact Us. We will respond to you as soon as possible.

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PERSONAL CARE

We have you covered… literally.
From hand gel to deodorant spray, you’ll be clean, odor-free and better protected from the irritants, allergens and pathogens that make you ill.

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PET & LIVESTOCK

Safe, natural probiotic formulas to help relieve your pets and livestock from allergens and irritants that cause hot spots, foul smells, skin irritations, rashes, and sores.

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HOUSEHOLD USE

You can’t find a deeper clean. Our products clean on a microscopic level; something chemical cleaners and bleach can’t do. Your home has never seen this kind of clean.

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COMMERCIAL USE

Enjoy the healthiest spaces while feeling good about the positive impact on the environment. Large volume packaging of highly concentrated formulas means an incredible value for you.