FAQs

A: Probiotics are tiny living microorganisms, like bacteria and yeast, that are similar to those naturally found in the soil and in our bodies. They help balance the good and bad bacteria on our skin and other surfaces in our environment. By promoting the growth of beneficial bacteria, probiotics keep our bodies and surroundings healthy and prevent the overgrowth of harmful microorganisms that can cause infections, illness, and unpleasant odors.

With Prōtëkt® probiotic-based products, we can work together to create a healthier, cleaner, and more sustainable environment for ourselves, our pets, and the planet.

General Information

Our support hours are Monday to Friday, from 9:00 AM to 5:30 PM (Pacific Standard Time). While we strive to respond to all inquiries within 24 hours, please note that actual response times may vary based on current customer service demand. Rest assured we are committed to addressing all questions promptly.

For inquiries related to career opportunities, wholesale opportunities, affiliate accounts, account issues, or media questions, please don't hesitate to email us at [email protected]. We will respond to you as quickly as possible.